May 15, 2020Full Time
Introduction A Technical Support Representatives at IBM is a front-line position supporting our products and making sure they are at their best for our customers. With over 100 years in technology, IBM has built a strong reputation of quality service and this role ensures we continue to deliver on that promise. If you enjoy helping people with technical issue, you'll love your career at IBM. Your Role and Responsibilities Sell IBM supported Open Source services in your assigned territory or industry Meet quantitative and qualitative performance goals and set high standards for articulation and presentation of key messages and the IBM's Open Source value proposition Meet assigned sales quotas by acquiring new customer accounts and renewing and growing existing relationships Call on prospective customers, providing technical and administrative information, demonstrations, and price quotes for our offerings Accurately forecast and close sales in alignment with company goals Required Technical and Professional Expertise 8+ years of sales experience and/or pre-sales experience with a demonstrated record of success, preferably in the software or IT industry covering eastern and western countries such as Kenya, Nigeria, Ghana, Morocco and Tunisia. Bachelor's degree, preferably in computer science, or other technical discipline Intimate knowledge of the Linux portfolio, with particular focus on emerging technology products such as JBoss, Ceph Storage, Gluster Storage, Ansible, OpenShift and OpenStack and/ or DB open source options Solutions sales experience in an environment with multiple offerings and services; experience with cloud, virtualization, middleware, DevOps, or emerging technologies Solid understanding of the complete sales cycle management from prospecting to closing Ability to work with the complexities of partner organizational structures and be able to develop strategic relationships with alliance partners Excellent communication skills Preferred Technical and Professional Expertise Qualification in computer science, or other technical discipline Pre-sales experience with a demonstrated record of success, preferably in the software or IT industry covering eastern and western countries such as Kenya, Nigeria, Ghana, Morocco and Tunisia. About Business Unit At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you! Your Life @ IBM What matters to you when you're looking for your next career challenge? Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible. Impact. Inclusion. Infinite Experiences. Do your best work ever. About IBM IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries. Location Statement For additional information about location requirements, please discuss with the recruiter following submission of your application. Being You @ IBM IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.